Staying at a hotel or ryokan in Japan can be a unique experience, especially if it’s your first visit. From check-in procedures and room types to meals and bathing etiquette, there are a few things worth knowing before your stay.
Whether you’re staying in a modern hotel or a traditional Japanese inn, this guide will help you understand what to expect and make your stay in Japan more comfortable and enjoyable.
Quick Answer
Staying in a Japanese hotel or ryokan for the first time? Keep these 5 essential tips in mind for a smooth and comfortable stay.
- Check your check-in and check-out times.
- Understand the difference between hotels and ryokans.
- Follow the rules for shoes and slippers.
- Check what’s included in your reservation.
- Contact your accommodation if you’ll arrive late.
What you need to know
Check-in and check-out
Check-in and check-out times vary by accommodation. Check your reservation details before you arrive.
Hotel vs. ryokan
Hotels and ryokans offer different experiences. A ryokan is a traditional Japanese inn, often with tatami rooms, futons, and Japanese meals.
Shoes and slippers
Many ryokans require guests to remove their shoes at the entrance. Use the slippers provided by the accommodation where appropriate.
Room types
Japanese accommodations may offer different room types, such as Western-style rooms, Japanese-style tatami rooms, or rooms with both.
Meals
Many traditional Japanese ryokans offer seasonal kaiseki meals, a multi-course dining experience featuring beautifully presented local and seasonal ingredients. Some accommodations include breakfast and dinner in the room rate, while others charge separately.
Check your reservation details to see which meals are included, where they are served, and what time they are available. If you have any food allergies or dietary requirements, contact your accommodation in advance.
Onsen at your accommodation
Some Japanese hotels and ryokans have onsen (hot spring baths), offering a relaxing way to unwind after a day of sightseeing. Depending on the accommodation, you may find large public baths, private baths, or open-air baths.
Before bathing, check the facility’s rules, including how to wash before entering the bath and whether towels are allowed in the water. Some facilities also have specific policies regarding tattoos, so check in advance if needed.
If you arrive late
If you expect to arrive later than your scheduled check-in time, contact your hotel or ryokan as soon as possible. Some accommodations have specific check-in hours, and arriving late without notice may cause problems with your reservation.
If your booking includes dinner, let the accommodation know if you will be late, as meals may only be served during certain hours. Keep the property’s contact details handy so you can reach them if your travel plans change.
Need help?
Still have questions about staying in Japan? Explore our practical guides to Japanese manners, onsen etiquette, and useful Japanese phrases to make your trip easier.